Privacy Policy

Who We Are

Northstar Lip and Tongue Tie Center ("we," "us," "our") is an oral surgery practice operated by Dr. Julie Park, DMD, located at 7740 Graphics Way, Lewis Center, OH 43035. This privacy policy explains how we collect, use, and protect information submitted through our website.

Information We Collect

When you use our website, we may collect information you voluntarily provide through our forms:

Contact Form: First name, last name, email address, and your message.

Appointment Request Form: Full name, email address, phone number, and date of birth.

We do not collect information automatically through cookies, tracking pixels, or similar technologies on this website.

How We Use Your Information

We use the information you provide solely for the following purposes:

• To respond to your inquiries submitted through the contact form
• To process and manage appointment requests
• To contact you by phone regarding your appointment request
• To improve our services and website

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not send marketing emails or automated communications to the email addresses you provide.

Analytics

This website uses Fathom Analytics, a privacy-focused analytics service that does not use cookies, does not collect personal data, and does not track individual visitors. Fathom Analytics is compliant with GDPR, CCPA, and ePrivacy regulations. For more information, visit usefathom.com/compliance.

Data Storage and Security

Information submitted through our website forms is stored in a secured database. We use industry-standard security measures including encrypted data transmission (SSL/TLS) and access-restricted administrative systems. Only authorized staff members access submitted information for the purposes described above.

Data Retention

Contact form submissions are retained for up to 12 months and then deleted. Appointment records are retained in accordance with applicable healthcare record retention requirements under Ohio law. You may request deletion of your contact form submission at any time by contacting us.

Protected Health Information (PHI)

If you provide health-related information through our website forms (for example, by describing symptoms in a contact form message), that information may constitute protected health information under the Health Insurance Portability and Accountability Act (HIPAA). We handle all such information in accordance with applicable HIPAA requirements.

This website is not intended for the transmission of detailed medical records. For clinical communications, please contact our office directly at (614) 636-0338 or drpark@northstarfd.com.

Referring Providers

We do not accept patient referrals through our website. Referring providers should contact our office by phone at (614) 636-0338 or via secure email at drpark@northstarfd.com. See our Refer a Patient page for details.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your contact form submissions
• Opt out of any future communications

To exercise any of these rights, contact us at drpark@northstarfd.com or (614) 636-0338.

Children's Privacy

Our website forms are not intended for use by children under 13. Appointment requests for minor patients should be submitted by a parent or legal guardian.

Changes to This Policy

We may update this privacy policy from time to time. The "Last Updated" date at the top of this page indicates the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy, contact us at: